Our Readex databases available via NYPL are temporarily inaccessible via your GC credentials. We apologize for the outage. Alternative access is available remotely via NYPL.
Readex databases outage
– February 9, 2023
Our Readex databases available via NYPL are temporarily inaccessible via your GC credentials. We apologize for the outage. Alternative access is available remotely via NYPL.
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Hi Ed,
We’re really sorry about this outage. I am sorry for all of the run-arounds here and that you were told a particular date for restoration of services; we are doing our absolute best to resolve the issue but with vendor relationships we can never make any promises. We will provide updates as soon as we can.
Best,
Alycia
Thanks for your inquiry. I checked, and the system had erroneously put your previous comment into spam. That comment is posted now.
Good afternoon,
I left a comment here quite a few days ago and it was never published.
Could someone let me know why?
Thank you very much!
This problem appeared very quietly just over three weeks ago. At the time, it took me about about 24 hours just to find someone who could explain to me what it was that had gone wrong.
Finally, I was told that the problem would be solved by Tuesday 7th February – but the person telling me that had the decency to confess they didn’t believe that any more than I did.
Three weeks later, same problem. A huge inconvenience to my research. It is still possible to access Readex (thankfully, otherwise it would have exploded the entire project I was working on) – for anyone having the same problem, you should go via NYPL.
But any links you have saved? Those don’t work anymore. So any source you had that you need, you now have to find it – again.
I think perhaps there is some kind of disconnection on this, and how incredibly inconveniencing and damaging it is to a research process. This might seem like a small problem – just go in via NYPL and search for the source again.
But I have more than 200 sources in this project, which I spent precious time organizing. This has added literally hours to a project that was already down to the wire.
Looking forward – it is very difficult to conceive of viable research projects, when you can’t have faith that your research library is going to be consistent in providing you access to the resources it claims that it will provide you access to.