Join us here at Mina Rees Library to help us serve the research needs of the GC community! To apply, go to the CUNY Jobs site.

Under the direction of the Head of Circulation and Reserves, the Library Coordinator supervises part-time staff and workflow for library circulation, reserves, and stack maintenance. The Graduate Center Library hosts a collection of print material of about 230,000 books, with about 33,000 circulation and reserve transactions each year. The library serves as a pick-up point for about 10,000 interlibrary loan items each year, and about 10,000 items from other CUNY libraries requested annually by users CUNY-wide.

Duties include but are not limited to:

• Responsible for the receipt, return, and pickup of library materials and monitors service activity and quality;
• Manages and performs circulation and reserve transactions using CUNY circulation software;
• Assigns work schedules, evaluates, and directs circulation, reserve, and stack maintenance staff in all library functions including registering library users; lending books, media, and equipment; organizing pick-ups and returns of resources from both inside and outside CUNY libraries; issuing guest printing user logins; collecting fines and fees; interfacing with user records appropriately in university information systems;
• Trains staff to operate independently on evenings and weekends to perform all services in the library, to provide accurate information and directional referrals, and to respond appropriately in emergencies;
• Manages collections and deposit of library fines and fees; statistics for library entry and egress; and compiles data for analysis;
• Responsible for the maintenance of copiers and card dispensers including collection and deposit of cash;
• Monitors services to assure timely response to borrowing requests, deliveries to CUNY borrowers, and shipments to borrowing libraries;
• Troubleshoots hardware, software, and systemic problems related to circulation, reserve, and security and report the same;
• Identifies damaged material, including books and equipment, and initiates repair;
• Tracks overdue items, traces lost items, and initiates replacement as needed;
• Prepares materials for delivery and shipment;
• Resolves problems and complaints resulting from complications of service;
• Collaborates on workflow review, policy development, and implementation of new software.

QUALIFICATIONS

Bachelor’s Degree required.

A preferred candidate should have:

• Experience with library catalogs, circulation systems, and databases.
• Ability to interpret service documentation and to master new software and hardware, including statistical software and web applications.
• Demonstrated interpersonal and organizational skills with dedication to excellent service.
• Ability to communicate clearly on the phone, in person, and via email.
• Ability to set priorities and to work efficiently under pressure with accuracy.
• Ability to lift and/or move up to 20 pounds.

CUNY TITLE OVERVIEW

Assists with Library operations and provides excellent service to Library users.

• Coordinates with faculty, students, and librarians to ensure needed materials are accessible on a timely basis
• Provides general information in the use of library resources and services
• Keeps records of library transactions and generates reports on usage
• Exercises sound judgment in enforcing library policies and procedures
• May perform and/or supervise daily operations of a service unit such as the Reserve Desk
• May assist with digital resource management, acquisitions, and updating Library web pages
• Performs related duties as assigned.

CUNY TITLE

Assistant to HEO

FLSA

Non-exempt

COMPENSATION AND BENEFITS

Salary commensurate with education and experience.

CLOSING DATE

Open until filled.

Photo: Dorothea Lange, San Bruno, California. “Help Wanted” sign displayed for newly arrived evacuees… National Archives and Records Administration, National Archives Identifier (NAID) 537668.

This entry is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International license.